SHIPPING INFORMATION

Order Restrictions

Fast, 2-Business-Day, Next-Day, and Saturday delivery options are not available for orders containing fragrances, lighting, rugs, and orders greater than 30 units. Lamps will ship with the base and the shade as 2 separate packages. Gift cards are shipped separately free of charge.

Delivery Timing

Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com. When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM. We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

Return Policy

Return Policy

We at Artisan Glory offer you the best quality handmade products especially handpicked for you from all over the world thus request you to activate returns within 24 hours of delivery. In case you need to return a product which has a major defect in material, incorrect product, the delivery of the same product but with other color option, then drop us a mail on support@artisanglory.com along with your order number in the subject line and we will take care of the rest.

Returns and Exchange:

Help

Our customer care team is happy to assist you and can be reached via email at support@artisanglory.com. For a faster resolution kindly specify your order number in the subject line.